MSc PROJECT MANAGEMENT Coursework Example | Topics and Well Written Essays - 500 words

MSc PROJECT MANAGEMENT - Coursework Example Senior management in children’s services indiscriminately punish employees for inadequacies in the assessment and referral systems. Although many analysts are of the opinion that ineffective implementations account for the errors, they decry the practice by management to blame and punish employees overlooking the assessment and referral processes. The result has been a consistent practice by employees to cover up errors occurring in the systems (Broadhurst et al., 2000). In addition, the workers take a more laid-back approach to disseminating feedback that helps the management to pinpoint functional and operational challenges in the systems. The overarching impact of this gap in communication between the employees and management is the clear impediment to innovation and continuous management necessary of all technology-based information systems. The vicious cycle of malpractices in the system has resulted in stagnation in the innovation process and the consequential failures o f the modernized assessment and referral. Many experts think the current flaws in the referral and assessment systems are traceable to the initial design frameworks of the systems. The approach taken by healthcare management left out key steps in the introduction and implementation of the computerised systems. Some of the problems included lack of careful assessment of the functions of the modernised systems (Kaye et al., 2004). Proper staff retraining was also necessary for effective transition from the manual systems to the automated system. Pushing to the periphery the needs and input from various stakeholders contributes to the current difficulties in the current modernised assessment and referral systems. The heavy level of investment in technological facilities seems to have done little to improve the quality of service delivery through the modernised assessment and referral systems. The

QA Models Essay Example | Topics and Well Written Essays - 500 words

QA Models - Essay Example eving a successful minimization of low quality of standards and increasing high quality of standards is through the use of quality assurance (QA) Models. Godfrey (1999) explains that a QA model elaborates how a reviewer reviewing a transaction that has been completed provides a feedback on the quality of the translation. It spells out the types of error a reviewer can record and the severity level of the errors. These models are not the most elaborate and complex mathematically due to the type of errors they detect. For example, they detect like spelling or mistranslation errors. There are various QA models that can be utilized by a management to ensure high quality of standards are maintained in their organization. An example of this is the unique L&D QA models. These models are widely used in fields such as banking, insurance, retailing organizations in the public sector like police, healthcare, fire and rescue services. Thareja and Thareja (2007) state that due to their elaborate methodologies, these models have about exceptional results in these organizations whenever they are used. Feldman (2005) explains that in the LISA QA model, errors are categorised as either being critical, major or minor. The fact that they do not give the exact value or degree of severity of the errors shows that they are not the most elaborate and complex mathematically. Even where scores are given, they tend to be rough estimates for example in this model, al numbers entered are multiplied by weighing figures. Minor errors are given a value of one, major errors a value of 5 and critical errors a value of 10. This means if there are two minor and two critical errors, they generate score of 2 and 10 respectively. This means they are not in a position to indicate those errors whose levels of severities could score between 2 and 10. Errors in the SAE J2450 QA model are categorised into minor and serious. This model is similar to the LISA QA model in that the number and security of